It’s more important than ever to keep track of what customers are saying about your business online. But with word-of-mouth residing all over the internet, how do you keep abreast of the conversation? Hoorah uses powerful ORM software to trawl the net for any indication of public opinion. Whether it’s a starred review on Tripadvisor or a simple Tweet, we’ll find it.
Next, we let you respond using a painless system that automates much of the busy work so you can fire off a reply (positive or apologetic) in seconds. In today’s digitally connected society, responding to the good and the bad will stand you in good stead, and we’ve seen a lot of businesses flip a negative into an overwhelming positive simply by being attentive to the feedback in question. Hoorah helps you stay on top of customer service with our leading ORM software.
Be part of the conversation.
Digital mediums are real, living manners of consumer communication.Get in touch